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Frequently Asked Questions
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How do you adapt your services to different types of premises?
Every business environment has unique requirements. Before starting any contract, our team carries out an on-site assessment to understand your specific layout, usage patterns, and hygiene standards. We then build a tailored cleaning plan – covering frequency, scope, and the products used – whether you operate an office, a production facility, a medical centre, or a retail space.
Are your products eco-friendly and safe for our staff?
Yes. We exclusively use high-performance, eco-certified cleaning products that are safe for your employees and visitors. Our formulations are biodegradable, free from aggressive solvents, and selected to meet Swiss environmental standards – without compromising on cleaning effectiveness. We can provide full product data sheets upon request for your health & safety records.
Can you intervene outside of our working hours?
Absolutely. We offer flexible scheduling — including early mornings, evenings, weekends, and public holidays — so that our teams work around your business operations, not the other way around. Your productivity is never interrupted, and you always arrive to a clean, ready-to-use workspace.
What happens if we're not satisfied with a cleaning session?
Your satisfaction is our priority. If anything doesn’t meet your expectations, simply notify us within 24 hours and we’ll send a team back at no extra cost to make it right. All our contracts include a quality guarantee, and we conduct regular supervisory checks to ensure consistently high standards.